Legal
Privacy Policy
Last updated: May 31, 2026
This Privacy Policy explains how SentroSync (“we”, “us”) collects, uses, and protects your information across our products. Because our products handle different kinds of data, the sections below describe what applies to each. We follow the requirements of the Philippine Data Privacy Act of 2012 (RA 10173).
Information we collect
The data we collect depends on the product you use:
- Tipanmi — booking details such as appointment times, contact information, and availability.
- Pondo — financial information you choose to record, account details, and transaction history.
- AI Customer Support — chat logs and the questions and answers exchanged with the assistant.
- Gold Buddy — account and usage data, including your goals and the insights you view.
We also collect basic technical data (such as device and usage information) to keep our services secure and reliable.
How we use your information
We use your information to provide and improve our products, deliver the features you request, keep our services secure, and communicate with you. We do not sell your personal data.
How we protect your information
We apply strong security practices, including encryption in transit and access controls, and we limit who can access your data. For Pondo in particular, we handle sensitive financial information with additional care.
Your rights
Under the Philippine Data Privacy Act (RA 10173), you have the right to access, correct, and request deletion of your personal data, and to object to certain processing. To exercise any of these rights, contact us at [email protected].
Data retention
We keep your information only for as long as needed to provide our services and to meet legal obligations. When data is no longer needed, we securely delete or anonymize it.
Contact us
Questions about this policy or your data? Reach us through our contact page or email [email protected].